DO NOT ever give them your e-mail address! I am very protective of my e-mail address, I never receive SPAM, etc. I purchased something from Plow & Hearth online (requiring me to give them my e-mail address), and within 1 week, I started receiving over 10 SPAM e-mails a...Read more
Ordered rug (waterhog). Many size choices but Sizing was important so I paid extra to get the 3 foot x 5 foot size. Rug arrived & it was 33" x 50". Not even close to 3' x 5' (36" x 60"). I called & the Rep said the "website states the sizing is approximate". I said 33"...Read more
- Ease of ordering
I didn't like
- Complete misrepresentation of product
Plow and Hearth not dependable
Ordered a folk art rug. They did not contact me after a few weeks so I called and asked where is the rug? They said it was "lost in transit". Of course, rug sold out. They never even told me what was going on. I asked for a credit on my card. I am done with them. Who needs this?
Our order of wall art arrived with one of the panels broken. We contacted them and they said they had a replacement panel and they would ship it to us the next day. We got an email the next day with the shipping information and a order #. After 8 days and no contact...Read more
I ordered the 7.5 foot Nordmann fir artificial Christmas tree from Plow and Hearth. Keep in mind this tree was $450. When it arrived to my disappointment one of the strands of lights on one of the sections was not working. When I called customer service they said there...Read more
Purchased the Amaryllis, Tulips and Star of Bethlehem Flower Bulb Gift Garden as a Christmas present for my mom. Bulbs arrived about three weeks before Christmas. Instructions and information with bulbs minimal. Mom lives in Arizona so they had great temperatures and...Read more
I ordered two bulb gardens on December 9th which they said would ship within 1 - 2 weeks. After checking on the status last week, nothing had changed. I called the company and was assured that the bulb gardens would be delivered to the two recipients before Christmas....Read more
I bought a Snowman with solar lantern and it came in broken. I had to rip the box apart just to get it out because you couldn't get it out because the way it was wrapped. When I took it out the tail of the Deer was boken and the broken part was not even in the box. I...Read more
WORST EXPERIENCE!!! I ordered patio furniture in August and was not informed that is was on backorder when purchasing the items. I received an email that the shipment would arrive the first week in September, I was fine with that. When I did not receive the...Read more
Bought folding garden bench for $200 that touted "naturally weather resistant". It arrived with some cracks in the wood and Plow and Hearth sent another side to replace. It was in the shade for the summer and stored indoors for majority of year. One year later and the...Read more
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