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Plow And Hearth - Quality products & full satisfaction guarantee--Yeah, right
Plow And Hearth - Quality products & full satisfaction guarantee--Yeah, right
We will never do business with them or any of their subsidiaries again. If you choose to do so, beware and have low expectations for over-priced junk. My daughter bought a Mayfair Bonded Leather Wing Chair and Ottoman with the Christmas money I gave her in 2014. The...
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2.1
I didn't like
  • Poor quality
  • Poor return contact
#1359295
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Plow And Hearth - Disappointed in quality

This year I ordered a 2nd wicker pouf side table and its totally different from last year's....quality is not the same...doesn't match but too much hassle to return!!!!
2.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#1276338
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I ordered a curved wood pathway. the picture of this item showed a curve with a straight section. I phoned their customer service prior to ordering. I was told, the picture is exactly how the item will appear. I asked how wide was each section of wood. Customer service...
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1.9
I liked
  • Being able to talk to customer service prior to order
I didn't like
  • Complete misrepresentation of product
  • That the item received was not what customer service described
#1236005
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DO NOT ever give them your e-mail address! I am very protective of my e-mail address, I never receive SPAM, etc. I purchased something from Plow & Hearth online (requiring me to give them my e-mail address), and within 1 week, I started receiving over 10 SPAM e-mails a...
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Anonymous
Tamar42

Charlottesville manager Hank is RUDE!!!!!! And he lies. Promises of product for a month. Nothing. Now he can't get it.Also, there is a supervisor in the store that NEVER sleak...

#1171036
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Ordered rug (waterhog). Many size choices but Sizing was important so I paid extra to get the 3 foot x 5 foot size. Rug arrived & it was 33" x 50". Not even close to 3' x 5' (36" x 60"). I called & the Rep said the "website states the sizing is approximate". I said 33"...
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1.8
I liked
  • Ease of ordering
I didn't like
  • Complete misrepresentation of product
#1125000
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Plow and Hearth not dependable

Ordered a folk art rug. They did not contact me after a few weeks so I called and asked where is the rug? They said it was "lost in transit". Of course, rug sold out. They never even told me what was going on. I asked for a credit on my card. I am done with them. Who needs this?
#1100333
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Our order of wall art arrived with one of the panels broken. We contacted them and they said they had a replacement panel and they would ship it to us the next day. We got an email the next day with the shipping information and a order #. After 8 days and no contact...
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1.1
#1047600
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I ordered the 7.5 foot Nordmann fir artificial Christmas tree from Plow and Hearth. Keep in mind this tree was $450. When it arrived to my disappointment one of the strands of lights on one of the sections was not working. When I called customer service they said there...
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1.0
#996529
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Plow And Hearth - Ugly bulbs!
Purchased the Amaryllis, Tulips and Star of Bethlehem Flower Bulb Gift Garden as a Christmas present for my mom. Bulbs arrived about three weeks before Christmas. Instructions and information with bulbs minimal. Mom lives in Arizona so they had great temperatures and...
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1.0
#981000
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Contact Plow And Hearth

Mailing Address:
Plow And Hearth, LLC
7021 Wolftown-Hood Rd
Madison, Virginia 22727
United States
Phone:
(800) 494-7544
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I ordered two bulb gardens on December 9th which they said would ship within 1 - 2 weeks. After checking on the status last week, nothing had changed. I called the company and was assured that the bulb gardens would be delivered to the two recipients before Christmas....
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1.0
#976580
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