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Placed an order with Plow and Hearth to take advantage of their free ship offers. There were two offers in the solicitation email.

One stated that there was free shipping for any order over $50.00 and the other had a free ship offer which ended at midnight. I live in the central time zone apparently the small print at the end of the email stated that particular offer ended at midnight eastern time. My order was well over $50.00, but they refused to credit me for the shipping costs. I would note that I paid with Paypal and was charged the shipping fees.

Three emails and a call to customer service yielded no results.

I will not do business with them again. Not worth the trouble.

Reason of review: Would not honor free ship offer.

Monetary Loss: $15.

Preferred solution: Refund of my shipping costs..

Location: Fond Du Lac, Wisconsin

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