Our order of wall art arrived with one of the panels broken. We contacted them and they said they had a replacement panel and they would ship it to us the next day. We got an email the next day with the shipping information and a order #. After 8 days and no contact...Read more
I ordered the 7.5 foot Nordmann fir artificial Christmas tree from Plow and Hearth. Keep in mind this tree was $450. When it arrived to my disappointment one of the strands of lights on one of the sections was not working. When I called customer service they said there...Read more
Purchased the Amaryllis, Tulips and Star of Bethlehem Flower Bulb Gift Garden as a Christmas present for my mom. Bulbs arrived about three weeks before Christmas. Instructions and information with bulbs minimal. Mom lives in Arizona so they had great temperatures and...Read more
Plow and Hearth not dependable
Plow And Hearth
Ordered a folk art rug. They did not contact me after a few weeks so I called and asked where is the rug? They said it was "lost in transit". Of course, rug sold out. They never even told me what was going on. I asked for a credit on my card. I am done with them. Who needs this?
I ordered two bulb gardens on December 9th which they said would ship within 1 - 2 weeks. After checking on the status last week, nothing had changed. I called the company and was assured that the bulb gardens would be delivered to the two recipients before Christmas....Read more
I bought a Snowman with solar lantern and it came in broken. I had to rip the box apart just to get it out because you couldn't get it out because the way it was wrapped. When I took it out the tail of the Deer was boken and the broken part was not even in the box. I...Read more
WORST EXPERIENCE!!! I ordered patio furniture in August and was not informed that is was on backorder when purchasing the items. I received an email that the shipment would arrive the first week in September, I was fine with that. When I did not receive the...Read more
Bought folding garden bench for $200 that touted "naturally weather resistant". It arrived with some cracks in the wood and Plow and Hearth sent another side to replace. It was in the shade for the summer and stored indoors for majority of year. One year later and the...Read more
I would like this replaced. I bought on qvc and was told plow n hearth stood behind their product. Covered for lifetime was stated. please replace or or send me a new one! I feel you should help be a company that serves the public. thank-you I have a windmill that is...Read more
I bought 6 pillows and Wall Art on April 12,2016 the clerk said it would 7 to 10 business days to have it shipped to the store. He it is May 12,2016 and still no pillows, I called the store in Moosic Pa today and talk tto your store clerk and check on my order she...Read more
I bought furniture 2 years ago and had it deliver to my house. It was curb side delivery by UPS truck. When it arrive the table was broken so I call customer service right away they said they was sorry and they would shipped another table. It took them 3 weeks for the...Read more
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